Doesn’t seem to work, and no support?

Was looking for a way to send faxes from my iMac, and came across this.

Installation is easy, and purchasing the first round of “credits” to send faxes went smooth. My first attempt didn’t work (recieved the ‘telephonye” issue that others have noted), but hit the "try again for free” option and it worked the second time.

Tried to send another fax just after that, and it didnt work - but there wasn’t a reason for why… just that it didn’t work. So I tried the resubmit button twice, no luck either time. I quit the program and opened it again, and when I did I lost the option to re-send for free. So I retyped the fax number (it was correct, I just re-entered it thinking maybe it would help) and it still wouldn’t work. As I attempted to problem solve the issue, all of the credits I had purchased were used, and I still couldn’t get the app to work properly. I tried to contact support - but there isn’t an email or telephone number on their web site, and there isn’t anything to find within the app as far as I can find.

Neat idea… wouldn’t use this app - but really wished it worked. Was going to subscribe for a fax number, but feel I’ve wasted $9.99 already on the “credits” I purcahsed to send a simple fax.
1/3/2017.

S. Coffman about Send & Receive Fax App- iFax, v2.18