Great app, poor support

Don’t you just hate it when you need support, put in a ticket, wait the half day or so it takes to get an answer only to find out that they did not read your request and tell you via some canned response to do something that you told them in your email that you’ve already tried? Now you have to wait again because they didn’t read in the first place! Well, here is another company that does that.

HawaiiDon about Send & Receive Fax App- iFax, v3.7